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How-tos that match the workflow.

Short, practical answers organized by surface. Most link straight to the relevant /app page so logged-in operators get there in one click.

Full search lands in a future release. Browse by category for now.

Getting started

First login + workspace setup

What to expect on your first /app visit. The setup wizard auto-enables the right module bundle for your operator type.

Open /onboarding

Invite teammates with role-based access

How to send invites with the right role (Owner, Admin, Manager, Instructor, Dispatcher, Maintenance, Auditor, Student, Client Manager).

Open /app/staff

Picking your operator type

Part 142 vs 141 vs 135 vs 121 — which modules to enable, and what changes in the sidebar for each.

Open /app/settings

Scheduling

Create your first booking

Pick a simulator/aircraft + instructor + trainee + slot. The scheduler checks FAR 117 + sim availability + aircraft airworthiness server-side.

Open /app/schedule

Why a booking won't save (FAR 117 / airworthiness)

When the scheduler refuses to assign a pilot or aircraft, the violation message tells you which window or condition busted.

SMS reminders before flight

24-hour + 1-hour reminders auto-send via Twilio. Requires TWILIO_ACCOUNT_SID + TWILIO_FROM_NUMBER env vars.

Compliance

How NSP next-due dates work

Per-sim recurring evaluations roll automatically from the last passing date + 12 months. Surfaces 60/30/15 days out on /app/compliance.

Open /app/compliance

AD compliance tracking

Per-aircraft AD records with recurring intervals. Maintenance rollup surfaces overdue ADs in red.

Open /app/aircraft-program

FAA inspection mode — what evaluators see

One-click read-only navigation for POI / PMI / NSP visits. Every panel an inspector wants is accessible without a chaperone.

Open /app/inspection

Crew + pilot

Crew duty board — status logic

Pilot status (ON_DUTY / ON_REST / EXHAUSTED / AVAILABLE) derives from shifts + FAR 117 + flight log.

Open /app/crew

File a fatigue self-report

No questions asked. KSSS ≥ 6 or recent TZ shift auto-creates an anonymous SMS HAZARD entry.

Open /app/fatigue

Flight logbook + ForeFlight export

14 CFR 61.51 entries with totals, currency hints, and ForeFlight CSV export at /api/logbook/my/csv.

Open /app/logbook

Track medicals, type ratings, IACRA endorsements

Per-pilot credentials vault with R2 doc upload + daily expiry cron emitting compliance.due_soon webhooks at 30/60/90 days.

Open /app/credentials

Maintenance

Open a MEL deferral

Mechanic-signed deferrals with FAA Category A/B/C/D auto-rolling expiry. Expired deferrals ground the aircraft.

Open /app/mel

Build a cargo manifest

Per-flight manifests with AWB line items, ULD assignments, hazmat tags. Feeds W&B.

Open /app/cargo

Part 121

Create a bid package + run awards

Crew planner builds a package with lines + pairings, opens bidding, runs the awards algorithm, publishes results.

Open /app/bidding

Trip trading + open-time pickup

Pilots drop / pick up / swap pairings post-award. Auto-approval for clean swaps; planner review queue at /app/open-time.

Open /app/open-time

Reserve crew callouts

Dispatcher calls reserve pilots from the active roster; failed contacts are logged disciplinary events.

Open /app/reserve

Integrations

Calling the REST API

Authorization: Bearer aa_<env>_<token>. Scopes per endpoint. OpenAPI 3.0 spec at /api/v1/openapi.json.

Open /app/settings

Subscribing to webhooks

Per-center webhook endpoints fire on 17 event types with HMAC-signed bodies + retry-from-UI.

Upload a center logo + docs

Settings → Center → Upload logo. Backed by R2 presigned PUT; same flow handles training docs.

Open /app/settings

Need help with something specific?

Enterprise customers have a dedicated CSM. Trial / starter / pro plans can reach us through the in-app feedback widget or by email.